If they decline appetizer offer
Dining Experience Lectures
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2m 53s
KEY POINTS
If they reject my offer to get them an appetizer (and I don't have time to take entree orders), I tell them to take their time looking over the menu, and I'll be by shortly to discuss menu/ answer questions.
If they reject my offer to get them an appetizer (and I have time), I transition into recommendations/ asking if they have questions on the menu.
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