Live stream preview

Watch this video and more on REAL SERVER TRAINING

Watch this video and more on REAL SERVER TRAINING

Subscribe Learn more

Already subscribed? Sign in

If they decline appetizer offer

Dining Experience Lectures • 2m 53s

Up Next in Dining Experience Lectures

  • Reading your table

    KEY POINTS

    Not every table will move through the dining experience at the same pace. Nor will each table want the same level of interaction. When can I start picking up on this?
    When I first approach.

    When I drop the appetizer, this is another good opportunity to assess my table. What am I payi...

  • Different scenarios when getting orders

    KEY POINTS

    If another server drops the app, ideally I can follow right behind to check in/ make assessment. If I am too busy and can't do that, it's okay. That's one reason I sold the app. They're situated, and I've bought myself some time before I really need to get to the table.

    If table look...

  • Moving your table towards a decision

    KEY POINTS

    If I've approached my table multiple times already about ordering to no avail, and I need them to start making some decisions (maybe I need the table or I'm about be get busy with a party), what's one thing I can do?
    Approach and offer recommendations.
    "Can I offer you some recommenda...