Why the greet matters
Dining Experience Lectures
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1m 37s
Rapport: a connection of sorts where both parties feel comfortable and are on the same page.
Up Next in Dining Experience Lectures
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A template for greetings guests
KEY POINTS
If guests just arrived and are at the table exchanging hugs and kisses with their friends OR you're busy diverting a crisis, let them get situated/ get yourself situated before approaching.
Typically, however, try to get to the table within 1-2 minutes of guests sitting down.
When g...
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Please keep in mind...
KEY POINTS
Why do I have a general, flexible template for how I greet tables?
Situations vary and warrant varied responses.
So that my delivery is not so scripted that it sounds robotic and stale.
So that I'm not having to make up something new with every approach. -
Transitioning into drink orders
KEY POINTS
I view my relation to the guests as relatively equal; both humans worthy of respect but in different roles. They're my guests, I'm their host; the inverse could be true tomorrow if I visit their place of business for a desired service.Before asking about drinks, I try to establish so...
