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Watch Getting drink orders

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Getting drink orders

The Dining Experience • 2m 52s

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  • Why to sell appetizers

    KEY POINTS

    Reasons I want every table to get an appetizer:
    It's a quick way to get the table temporarily situated - especially if I'm too busy to take orders and/ or kitchen is backed up.
    Puts guests more at ease while waiting to order/ receive their entrees.
    Increase sales at the table (which w...

  • How to sell appetizers

    KEY POINTS

    When asking about appetizers, I ask if they'd like me to get them a specific item (or two).

    I ask guests if they would like an 'appetizer' because:
    'Appetizer' is an undefined, vague label that holds no inherent appeal.
    Calamari (for example) sounds more appetizing than the word appe...

  • If they decline appetizer offer

    KEY POINTS

    If they reject my offer to get them an appetizer (and I don't have time to take entree orders), I tell them to take their time looking over the menu, and I'll be by shortly to discuss menu/ answer questions.

    If they reject my offer to get them an appetizer (and I have time), I transi...