If they decline appetizer offer
The Dining Experience
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2m 53s
KEY POINTS
If they reject my offer to get them an appetizer (and I don't have time to take entree orders), I tell them to take their time looking over the menu, and I'll be by shortly to discuss menu/ answer questions.
If they reject my offer to get them an appetizer (and I have time), I transition into recommendations/ asking if they have questions on the menu.
Up Next in The Dining Experience
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Reading your table
KEY POINTS
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When I first approach.When I drop the appetizer, this is another good opportunity to assess my table. What am I payi...
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Different scenarios when getting orders
KEY POINTS
If another server drops the app, ideally I can follow right behind to check in/ make assessment. If I am too busy and can't do that, it's okay. That's one reason I sold the app. They're situated, and I've bought myself some time before I really need to get to the table.
If table look...
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Moving your table towards a decision
KEY POINTS
If I've approached my table multiple times already about ordering to no avail, and I need them to start making some decisions (maybe I need the table or I'm about be get busy with a party), what's one thing I can do?
Approach and offer recommendations.
"Can I offer you some recommenda...
