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Scanning tables

The Dining Experience • 3m 31s

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  • How to sell more drinks

    KEY POINTS

    A lot of people will take another round if you ask them, but won't flag you down to ask.

    Best way to sell more drinks is to be on top of things, anticipate needs of guests, be proactive, and move with a sense of urgency. Ya heard?

  • Consider your coworkers

    KEY POINTS

    Why do I make sure to set the table up (clear app plates, replace silver, second rounds, etc.) to receive the entrees? For all reasons below:
    So guests are positioned to seamlessly continue meal.
    So whoever runs my food doesn't need to do anything.
    So once the food is delivered I can ...

  • How to serve entrees

    KEY POINTS

    Easiest way to get guest's attention when serving entree: announce name of dish.

    Your restaurant may require you serve from the left which is what you'll do.
    But I typically just serve from the side that makes the most sense (the side guests can see me from, side with greatest openi...