Full Casual Dining Walkthrough

Think in stages

This is not the most perfect instruction or example of dining service ever. Its purpose is to demonstrate how each stage of dining flows from one to the next.

The primary objective here is that you start thinking in stages. At any given moment, you want to know where your guests are in the dining experience (drinks, apps, entrees, etc.) — not just reacting to what they need in this moment.

Then you can better track progress and start thinking in terms of moving each table to the next stage.

They had apps — now we need orders.

We’ve taken orders — now we’re waiting to serve.

They’ve finished entrées — now we need to pre-bus.

You need to structure your thinking before you can structure your work.

Note

This is just a high-level idea of how everything fits together in practice. It's recommended you go through core series first: Real Server Training

And if you went through entire series and got to here... THANK YOU! Hope this proved helpful. Share with your friends please.