Building rapport with your guests.

The greet is really more important than a lot of people recognize. This sets the tone for the rest of the evening with your guests. And while you may never see these people again, you will be interacting quite a bit over the next couple hours. So take the time to establish some rapport before getting into orders.

Good rapport/ communication with your table is ultimately what will determine the ease of your entire experience serving them.

This particular video is quite lacking on a subject which deserves so much more explanation, so please see downloadable e-book below covering the greet in far greater detail.

*Will get this added asap.