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Transitioning into drink orders
2m 43s
KEY POINTS
I view my relation to the guests as relatively equal; both humans worthy of respect but in different roles. They're my guests, I'm their host; the inverse could be true tomorrow if I visit their place of business for a desired service.
Before asking about drinks, I try to establish some rapport.
If guests aren't ready to order drinks because they need to look through menu first, I'll offer to get them some waters while they look.